Question 1

We are Christian / Hindu / Sikh / Parsi — can we register?

Accepted Answer

Yes. PHWO Rishta Desk is for every family in Pakistan, whatever their religion. You choose your religion on the form, the questions that belong to another faith disappear, and the system looks for a match inside your own faith and community unless you tell us otherwise. The service is free for everyone, on the same terms.

Question 2

Does anyone from PHWO check the match before we are introduced?

Accepted Answer

No. Identity is checked and matches are proposed by an automated system — there is no PHWO team reviewing profiles or approving matches, and PHWO gives no guarantee about any person. Once you are introduced, the two families satisfy themselves in their own way, exactly as with any rishta. PHWO provides the platform, free of any cost, and nothing more.

Question 3

Is it really free?

Accepted Answer

Yes — completely. PHWO charges no fee, takes no commission and accepts no "gift" for a match. If anyone asks you for money in PHWO's name, they are not from PHWO; please tell us.

Question 4

Who can see my daughter's photograph?

Accepted Answer

Nobody can browse or search it. Photographs are stored outside the website's public files, location data is removed from them, and every opening of an identity document is logged. Another family sees a photograph only after you say yes.

Question 5

Why do you need a live CNIC capture and a selfie?

Accepted Answer

So that every family on this desk is a real, verified person — the thing no open matrimony site can promise. The captures are taken on the page at that moment; a photo from a gallery is not accepted. The document number is stored encrypted.

Question 6

Which cities do you cover?

Accepted Answer

All of Pakistan - Karachi, Lahore, Islamabad, Peshawar, Quetta and every district in between - and Pakistanis living abroad. Verification is done online by the automatic AI check, so where you live makes no difference.

Question 7

How long until we hear something?

Accepted Answer

Verification is done by our AI system and usually completes quickly; you are told the result automatically. Finding a suitable match takes as long as it takes — we would rather introduce one right family than ten wrong ones. You can write to us with your reference at any time.

Question 8

Do you check the other family for us?

Accepted Answer

We check identity — that the person is real and is who they say they are. We do not check character, conduct, health, income, property, job, education or family circumstances, and we cannot vouch for them. Those enquiries are yours to make, with the same care you would take for any rishta. An introduction from PHWO is not a recommendation, and PHWO gives no guarantee and accepts no liability for what follows.

Question 9

Can I register for a divorced or widowed relative?

Accepted Answer

Of course. Marital status is simply one of the details, and many families specifically ask for it.

Question 10

Can we ask for our record to be deleted?

Accepted Answer

Yes, at any time, by replying to your confirmation email or contacting us with your reference. The record and every file are removed permanently.

Question 11

Does PHWO help with wedding expenses?

Accepted Answer

No — and we would rather say so plainly than let a family hope. The desk does not pay wedding costs. What it gives is free: verification, matching, and discretion. Families who want a jahez-free rishta can say so on the form and we will match accordingly.

Get your private link