Every organization asking for money owes you a straight answer to one question: what happens to it. Here is ours, so you can hold us to it.
Our principles
1. Restricted gifts go where you sent them
If you give to a specific cause, such as education or clean water, at least 75% of it is spent directly on that cause. If we ever cannot use a restricted gift for its stated purpose, we will contact you and ask whether you want it redirected or returned.
2. Running costs are kept small and stated openly
Our constitution provides for membership fees and personal contributions from members, among the financial resources open to us. Alongside these, up to 25% of a general or cause donation may be used for the running costs that make help possible: verifying cases, transport, banking charges, records and the registered office. We state this limit here so that nothing is hidden inside programme costs.
Zakat and Sadaqah are the exception: they are never used for running costs, as set out below.
3. Zakat is kept separate
Zakat funds are recorded separately from general donations and are disbursed only to people eligible to receive Zakat under Shariah. Zakat is never used for administrative costs, office expenses or salaries. The same applies to Sadaqah: both are applied in full to people in need. If you give Zakat, and our Zakat calculator will help you work out the amount, it is tracked as Zakat from the moment it arrives.
4. Nothing counts until the money actually arrives
Our donation system records a pledge when you fill in the form, but that pledge counts for nothing on this website. Only after a member of our team has matched your payment against the organization’s bank statement does it become a confirmed donation, generate a receipt, and appear in any total we publish, under the verification rules set out in full on our transparency page. This means the figures on our campaign pages are figures we can evidence.
5. Proper books, from the first rupee
The constitution requires us to maintain proper books of accounts and statutory registers. We are doing that from the beginning, not from the point where someone asks to see them.
What we cannot show you yet
We publish figures only once they are verified. Expenditure, audited accounts and our annual report are published once each financial year closes. Any charity presenting spending breakdowns before it has spent anything is showing you a projection dressed up as a record.
What we will publish, once our first programmes have run:
- An annual report covering activities and beneficiaries
- A statement of income and expenditure
- A breakdown of spending by programme
- The proportion of total spending that went on administration
If that information is not on this website a year after our first programme, you should ask us why. That is a fair test, and we are putting it in writing on purpose.
Questions worth asking us
Before giving to any organization in Pakistan, including this one, it is reasonable to ask the questions we set out in our guide to choosing a trustworthy NGO in Pakistan: who governs it, is it registered, does it issue receipts, does it keep accounts, and can it explain what happened to last year’s money. We would rather you asked those questions than gave without asking.
You can reach us any time on the contact page, and we answer honestly, including when the answer is “we do not have that yet”.
Last reviewed . Published by Peace and Humanity Welfare Organization.